Young Faces of ALS

User Interface for an advocacy group

Visual Design, User Research, Brand Identity Design  /  Mar - Sep 2020

Challenges

The Young Faces of ALS (YFALS) formed in 2009 by starting initiatives like the Ice Bucket Challenge to raise awareness and funding for ALS research. However, the YFALS program lost traction in recent years. Without new engaging resources, group members, and activity, the group cannot succeed in its mission to end ALS.

  • Show ALS impacts young people and people of all ages, genders, and races

  • Encourage new members to join like newly diagnosed and impacted young people

  • Re-energize the program and brand to empower young people to collaborate to end ALS

An advocacy group for young people impacted by ALS. The group started more than ten years ago with the start of the Ice Bucket Challenge, but has since lost energy and support.

Personas

Amit

Amit is a young person with ALS who needs to meet other young people with ALS because he is scared of his diagnosis and doesn’t want to go through living with ALS alone.

—“When I got my diagnosis I was terrified and had never heard of ALS. I need to find a community that will support me. Hopefully I will be able to give back one day too”

Anne

Anne is a young person with ALS and YFALS member who needs a way to spread awareness and fundraise for treatments because she wants to stop ALS from impacting future generations.

—“I want to spend the rest of my time helping to make the world a better place, a place that doesn’t know what ALS is”

Sabina

Sabina is a young professional whose dad passed away from ALS two years ago who needs a way to connect with young people impacted by ALS because she wants do all she can to prevent the disease from taking more people.

—”I do everything I can to work with my community for causes I believe in”

A user journey for Amit to get to know and connect with the group

Starting the Design

The Solution

The YFALS website and brand welcomes young people impacted by ALS to connect and help spread awareness about the incurable disease.

Group members share their voices and new members are encouraged to join and get support they need through the updated platform.

Challenge 1
Impactful shareable imagery

The updated brand features approachable but impactful shareable images that show the facts and realities of ALS.

YFALS Animated Social Posts_Fallback Image.jpg

Challenge 2
Website that speaks to connection

Creating a website that was inviting for those who might be newly impacted by a fatal disease welcomes the most important audience.

YFALS Connect Flow recording Fallback.png

Challenge 3
Energetic brand imagery

New bright and dynamic brand elements represent the personality and energy of the group members.

Promotional buttons
Branded t-shirts
YFALS Stickers

Sticker Sheet

I created a set of iconography and design system to build a consistent experience across the website and brand.

Takeaways

The updated website and brand helped connect people impacted by ALS to grow that community into a larger supportive network.

What I learned

By redesigning the YFALS website, I learned that empathizing with users, rather than focusing on marketing or monetary goals of the company, to design a more human-centered product is what connects people and builds relationships, which is the most important goal.

Next steps

  • Continue to get user feedback on the website redesign to improve the experience and make meaningful connections with people impacted by ALS

  • Continue fostering a growth in this community with design

Thank you

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Thank you 〰️

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